<div class="WACEditing EditMode EditingSurfaceBody FireFox WACViewPanel_DisableLegacyKeyCodeAndCharCode usehover" style="direction:ltr;overflow:hidden;visibility:visible;" id="WACViewPanel_ClipboardElement" spellcheck="false" tabindex="0" contenteditable="false"><div class="OutlineElement Ltr SCXW257031409 BCX2" style="direction:ltr;"><p class="Paragraph SCXW257031409 BCX2" style="background-color:transparent;color:windowtext;font-style:normal;font-weight:normal;margin:0px 0px 16px;padding-left:0px;padding-right:0px;text-align:left;text-indent:0px;vertical-align:baseline;" paraid="1061257044" paraeid="{92680d1e-01f5-4442-b29a-66d3267c6ff7}{198}"><span class="TextRun SCXW257031409 BCX2 NormalTextRun" style="font-family:Calibri, "Calibri_EmbeddedFont", "Calibri_MSFontService", sans-serif;font-size:12pt;line-height:20.5042px;" data-contrast="auto" xml:lang="FR-FR" lang="FR-FR">Bonjour, </span><span class="EOP SCXW257031409 BCX2" style="font-family:Calibri, "Calibri_EmbeddedFont", "Calibri_MSFontService", sans-serif;font-size:12pt;line-height:20.5042px;" data-ccp-props="{"335559739":240}"> </span></p></div><div class="OutlineElement Ltr SCXW257031409 BCX2" style="direction:ltr;"><p class="Paragraph SCXW257031409 BCX2" style="background-color:transparent;color:windowtext;font-style:normal;font-weight:normal;margin:16px 0px;padding-left:0px;padding-right:0px;text-align:left;text-indent:0px;vertical-align:baseline;" paraid="1240334677" paraeid="{92680d1e-01f5-4442-b29a-66d3267c6ff7}{204}"><span class="TextRun SCXW257031409 BCX2 NormalTextRun" style="font-family:Calibri, "Calibri_EmbeddedFont", "Calibri_MSFontService", sans-serif;font-size:12pt;line-height:20.5042px;" data-contrast="auto" xml:lang="FR-FR" lang="FR-FR">Nous vous remercions d'avoir porté à notre connaissance votre expérience avec nos services et sommes désolés que celle-ci ait été négative.</span><span class="EOP SCXW257031409 BCX2" style="font-family:Calibri, "Calibri_EmbeddedFont", "Calibri_MSFontService", sans-serif;font-size:12pt;line-height:20.5042px;" data-ccp-props="{"335559738":240,"335559739":240}"> </span></p></div><div class="OutlineElement Ltr SCXW257031409 BCX2" style="direction:ltr;"><p class="Paragraph SCXW257031409 BCX2" style="background-color:transparent;color:windowtext;font-style:normal;font-weight:normal;margin:16px 0px;padding-left:0px;padding-right:0px;text-align:left;text-indent:0px;vertical-align:baseline;" paraid="674845512" paraeid="{92680d1e-01f5-4442-b29a-66d3267c6ff7}{210}"><span class="TextRun SCXW257031409 BCX2 NormalTextRun" style="font-family:Calibri, "Calibri_EmbeddedFont", "Calibri_MSFontService", sans-serif;font-size:12pt;line-height:20.5042px;" data-contrast="auto" xml:lang="FR-FR" lang="FR-FR">En tant que service public, notre priorité est la qualité de service rendu à chacun de nos assurés et nous sommes navrés pour les délais de traitement dont vous nous faites part. </span><span class="EOP SCXW257031409 BCX2" style="font-family:Calibri, "Calibri_EmbeddedFont", "Calibri_MSFontService", sans-serif;font-size:12pt;line-height:20.5042px;" data-ccp-props="{"335559738":240,"335559739":240}"> </span></p></div><div class="OutlineElement Ltr SCXW257031409 BCX2" style="direction:ltr;"><p class="Paragraph SCXW257031409 BCX2" style="background-color:transparent;color:windowtext;font-style:normal;font-weight:normal;margin:16px 0px;padding-left:0px;padding-right:0px;text-align:left;text-indent:0px;vertical-align:baseline;" paraid="988781269" paraeid="{92680d1e-01f5-4442-b29a-66d3267c6ff7}{216}"><span class="TextRun SCXW257031409 BCX2 NormalTextRun" style="font-family:Calibri, "Calibri_EmbeddedFont", "Calibri_MSFontService", sans-serif;font-size:12pt;line-height:20.5042px;" data-contrast="auto" xml:lang="FR-FR" lang="FR-FR">Nous ne pouvons malheureusement pas nous engager sur des délais de traitement qui dépendent du nombre et de la complexité des dossiers à traiter.</span><span class="EOP SCXW257031409 BCX2" style="font-family:Calibri, "Calibri_EmbeddedFont", "Calibri_MSFontService", sans-serif;font-size:12pt;line-height:20.5042px;" data-ccp-props="{"335559738":240,"335559739":240}"> </span></p></div><div class="OutlineElement Ltr SCXW257031409 BCX2" style="direction:ltr;"><p class="Paragraph SCXW257031409 BCX2" style="background-color:transparent;color:windowtext;font-style:normal;font-weight:normal;margin:16px 0px;padding-left:0px;padding-right:0px;text-align:left;text-indent:0px;vertical-align:baseline;" paraid="2077906263" paraeid="{92680d1e-01f5-4442-b29a-66d3267c6ff7}{222}"><span class="TextRun SCXW257031409 BCX2 NormalTextRun" style="font-family:Calibri, "Calibri_EmbeddedFont", "Calibri_MSFontService", sans-serif;font-size:12pt;line-height:20.5042px;" data-contrast="auto" xml:lang="FR-FR" lang="FR-FR">Nous vous remercions pour votre patience et espérons que vous obtiendrez prochainement des réponses à vos interrogations.</span><span class="EOP SCXW257031409 BCX2" style="font-family:Calibri, "Calibri_EmbeddedFont", "Calibri_MSFontService", sans-serif;font-size:12pt;line-height:20.5042px;" data-ccp-props="{"335559738":240,"335559739":240}"> </span></p></div></div>
Cordialement,
Romane, pour la Carsat Hauts de France
Date de la 1ère réponse 26/09/2025
